Apos Audio Help Center logo
Apos Audio Help Center logo

All articles

Apos 90-Day Limited Warranty for NOS (New Old Stock) Vacuum TubesUpdated 20 days ago


Here at Apos, we realize the importance of feeling secure about your purchase, especially when it involves delicate components such as vacuum tubes. We've got your back. That's why we've introduced the Apos 90-day Limited Warranty for all our NOS (New Old Stock) vacuum tubes.

Our 90-day limited warranty ensures that if any factory defects arise within the first 90 day of ownership, we'll be responsible for the repair and/or replacement of your vacuum tube. We're committed to making sure your listening experience is as smooth as possible.


Here's how it works:

If your vacuum tube malfunctions due to a factory defect within the first 90 days of ownership, all you have to do is reach out to our Support Team to initiate the process. We'll guide you through the steps to ensure your issue is handled efficiently and effectively.

Please note, this warranty is limited to factory defects, meaning any issues that arise from the manufacturing process. It doesn't cover damages resulting from misuse, neglect, accidental damage, or normal wear and tear.

If you receive your vacuum tube and it appears defective on arrival, please refer to the article, What if my purchase arrives defective?

Was this article helpful?
Yes
No