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How to find a missing package that is marked as deliveredUpdated 2 years ago

If the tracking information shows that your package has been delivered, but you haven’t yet received it, please try the following:

  • Verify the shipping address.

  • Look for a notice of attempted delivery.

  • Look around the delivery location. It’s possible that the package may have been delivered to a neighbor.

  • Check your mailbox. Packages may travel through more than one courier.

  • Wait 3 business days. Sometimes, packages are prematurely marked delivered by the courier while they’re still in transit.

If after 3 business days you still haven’t received your package, please contact Apos Support. All missing package claims must be submitted to Apos Audio within 2 weeks of the delivery date provided by the courier.

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